WorldTrips Travel Insurance Reviews

Seamless process. You send all the required information and the claim was processed and paid within 8 weeks. A few notes: 1) They should have a process for direct deposit for claims into customer's bank account 2) Their email response was slow but they did answer and completed the process.

The reps I chatted and talked with were friendly and helpful, but the process for filing a claim and getting info to return home early had unreasonable standards and caused a lot of stress and run-around. I was very unhappy it took almost 24 hours for the medical team to review my claim when I was told it would only be a few hours. The reason for this was because my issue occurred over the weekend, but this is not acceptable as a person can get injured any day of the week. Furthermore, the response from the medical team (that I had to return to a medical facility to get an x-ray) would have caused further delay since I was out of the country and did not have transportation. I ended up returning early on my own rather than jump through more hoops and be in more pain without appropriate medical intervention. I am now trying to figure out how to submit a claim on the website and it is far from user friendly. I'm only allowed to upload 1 PDF per category and there are not enough categories. I tried to chat with customer support and they told me they could not help. I called them just before 5:00pm CST and they were closed. I'm worried that if I don't submit my claim to exact standards it will be denied.
I am left to wonder if WorldTrips intentionally makes the process difficult to dissuade people from using them, which would help WorldTrip's profit margins. My friend used TripMate, and her process was mush easier.

Just liked the peace of mind having the policy.

I tried to reach you get help no one seem to know who you were I got passed from hand to hand with no help

forms on line were difficult to access and very tedious to complete

I called once to clarify our coverage and the rep was so nice and informative. Thanks!

Wold Trips is great. They/are very easy to deal with and flexible about changing trip dates and trips without any financial penalty, even trip to was cancelled by a travel coordinator a t the last minute.

My flight back home from Israel to USA was cancelled.

Just great :-)
My husband needed surgery and we couldn't go to the trip.